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abc case study

Active Business Communications (ABC) had quickly established itself as a highly successful small business in the North West of England providing communication solutions to companies around the country.

Initially formed as a family run mobile phone business, ABC soon realised other communication tools could be offered to their existing and new business customers. By doing this, the orders increased so ABC had to employ more staff.
Within a few months the company had established a customer service team, sales professionals and warehouse personnel. With this fast growth came the challenge of the implementation of HR procedures.
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